CATTLEMAN CUISINE offers a comprehensive 2-year manufacturer’s warranty on all our products. This warranty covers manufacturing defects, mechanical issues, and electrical malfunctions. For complete coverage details and claim procedures, please register your product on our website within 30 days of purchase.

We offer a hassle-free 30-day return policy. Products must be in original packaging, unused, and include all accessories. Return shipping is free for defective items. For non-defective returns, customers are responsible for return shipping costs. Refunds are processed within 5-7 business days after receiving the returned item.

Always unplug and let the appliance cool completely before cleaning. Wipe plates with a damp cloth or soft sponge using mild dish soap. Never immerse in water or use abrasive cleaners. For stubborn residue, use a plastic scraper. Regular cleaning after each use prevents buildup and ensures optimal performance.

We currently ship to all 50 US states, Canada, and select international destinations. Domestic orders typically arrive within 3-5 business days. International shipping times vary by location. Free shipping is available for orders over $50 within the continental US.

Yes, all our products feature premium-grade, PFOA-free non-stick coating that meets FDA safety standards. Our coating is designed to withstand regular use while maintaining its non-stick properties. We recommend using wooden or plastic utensils to preserve the coating’s longevity.

Our standard sandwich makers operate at 1000-1200 watts, while premium models range from 1400-1800 watts. All products are designed for standard 120V outlets and include built-in safety features like automatic shut-off and temperature control.

Yes, we stock a comprehensive range of replacement parts including plates, handles, and power cords. Parts can be ordered directly through our website or customer service team. We recommend using only authentic CATTLEMAN CUISINE parts to maintain warranty coverage and optimal performance.

Typical cooking time ranges from 3-8 minutes, depending on the ingredients and desired results. Our products feature indicator lights that signal when optimal temperature is reached and when cooking is complete. Always refer to the included recipe guide for specific cooking times.

Most of our models feature easily removable cooking plates for thorough cleaning and maintenance. The plates are dishwasher-safe (top rack only) and feature our premium non-stick coating. Check your specific model’s manual for detailed cleaning instructions.

Yes, we offer dual voltage models (120V/240V) for international customers. These models come with appropriate plug adapters and clear voltage selection instructions. Please specify your country’s voltage requirements when ordering to ensure compatibility.